Terms of Service

1. Not a medical or crisis service

MoodFolio is a private journaling app with an AI writing companion. It is not a healthcare service, a mental-health provider, a therapist, a diagnostic tool, or a crisis service, and it is not a substitute for advice, diagnosis, or treatment from a qualified professional. If you may be in immediate danger, contact your local emergency number or a crisis line.

2. Age requirement

You must be at least 16 years old to create a MoodFolio account. In places where a lower age of digital consent applies, you must still be at least the minimum age set by your country's data protection law (for example, 13 in the United States under COPPA). If we learn that we have collected data from someone under the required age, we will delete that account and its data.

3. Your account

You are responsible for keeping your login credentials secure and for anything that happens under your account. You must provide accurate information and keep it up to date. Tell us at privacy@moodfolio.net if you suspect unauthorised access.

4. Your content

You keep ownership of everything you write in MoodFolio. You grant us a limited license to store, transmit, and process your entries strictly to operate the Service — for example, showing your entries back to you, generating AI responses, and creating your mood history. We do not sell your content and we do not use it to train third-party models.

5. Acceptable use

You agree not to:

• use the Service to break the law or violate anyone's rights;
• attempt to access other users' data or reverse-engineer the Service;
• upload malware, spam, or content designed to harass others;
• use MoodFolio to make clinical, medical, legal, or emergency decisions.

6. AI outputs

The AI companion generates responses based on your entries and general language patterns. Its output can be inaccurate, incomplete, or unsuitable for your situation. Treat it as reflective writing prompts, not advice. You are responsible for how you act on anything the AI says. You must not use the AI features to generate unlawful, hateful, harassing, or infringing content, or to attempt to jailbreak or extract the underlying model.

7. Paid plans, billing and Paddle (Merchant of Record)

MoodFolio offers a free plan and a paid subscription plan ("MoodFolio Plus"), currently priced at $4.99/month or $39/year in US dollars. Current pricing and features are listed on our pricing page.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to billing and handles returns. Paddle's Buyer Terms and Refund Policy apply to your purchase alongside these Terms.

• Billing cycle & renewal. Subscriptions renew automatically at the end of each billing period (monthly or yearly) at the then-current price, until cancelled. You authorise Paddle to charge your saved payment method for each renewal.
• Taxes. Prices shown may exclude VAT, GST, sales tax, or similar taxes, which Paddle calculates and collects where required.
• Cancellation. You can cancel at any time from Settings → Manage subscription. Cancelling stops future renewals; Plus access continues until the end of the current billing period.
• Failed payments. If a renewal payment fails, Paddle will retry over several days. If it ultimately fails, your Plus access ends and your account reverts to the Free plan.
• Refunds. See our Refund Policy for our 30-day money-back guarantee and how to request a refund via Paddle.
• Price changes. We may change prices for future billing periods with reasonable prior notice by email or in-app. Continuing your subscription after the change takes effect means you accept the new price.
• Downgrades. If your subscription ends, your account and data are retained on the Free plan and you can export a copy of your data at any time from Settings.

8. Availability & changes

We may add, change, or remove features, and we may suspend or discontinue the Service at any time. We'll try to give reasonable notice for major changes. The Service is provided on a commercially reasonable basis; we do not guarantee uninterrupted or error-free operation.

9. Suspension & termination

You can delete your account at any time from Settings → Danger zone. We may suspend or terminate accounts for: material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations.

10. Intellectual property

Moodfolio retains all right, title, and interest in the Service, including its software, design, and branding. You receive a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms and the plan you have selected.

11. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

12. Limitation of liability

To the maximum extent permitted by law, Moodfolio and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, or profits arising out of your use of the Service. Our aggregate liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim arose. Some jurisdictions don't allow certain limitations, in which case they apply to the greatest extent permitted.

13. Changes to these Terms

We may update these Terms from time to time. If a change is material, we'll notify account holders by email or in-app. Continuing to use the Service after a change means you accept the updated Terms.

14. Contact

Questions about these Terms? Email privacy@moodfolio.net. For billing questions handled by our Merchant of Record, visit paddle.net.